View the life cycle of a Plumbs
Reupholstery order on our Plumbs Upholstery website.
Plumbs
Send out Door to Door Customer Mailings
Advertise in National Press
Advertise in Magazines
Advertise via Websites and Search Engines
Potential customers contact Plumbs and request a home visit
Home Consultant visits customer to discuss products, display fabrics and answer customer questions
Order taken and sent to Head Office
Order validated
Fabric ordered
Details forward to you
You contact customer to introduce yourself
Make an appointment to visit customer
Attend appointment made
Produce order
Contact customer and make an appointment to revisit
Complete order process